Council water bills scam alert

August 12, 2022 7:00 am in by

Phone SCAMCredit Mikhail Nilov Canva

Eurobodalla Shire Council has warned residents of a scam involving water bills.

An elderly Surfside resident notified Council of the scam this week, and said the caller claimed they were a Council staff member then threatened a fine if an overdue account was not paid.

Council does not have a policy of contacting ratepayers by phone to request payment. Overdue accounts are sent by mail or email.

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Anyone receiving a call or voicemail requesting payment of an account should take note of the number and hang up. Suspected scams can be reported via the Australian Government’s ScamWatch website

If you believe you have an overdue account, or have any questions about your rates or water usage accounts, please call Council’s rates department on  4474 1355.

Image Credit: Mikhail Nilov / Canva