A Housekeeping Room Attendant is a polite, enthusiastic, self-motivated individual and performs routine duties in cleaning and servicing of guest rooms under the supervision of the Housekeeping Supervisor. A Room Attendant promotes a positive image of the property to guests and is pleasant, honest and friendly. The role of the Room Attendant is to work under the direction of the Housekeeping Supervisor, ensuring that the brand standards, rooms cleanliness and presentation are maintained prior to and during a guest stay.
Business Details
- Business Name
- Abode Hotel Malua Bay
- Business Location
- 2536
Job Details
- Salary
- 32.31/Hr
- Job Hours
- 8:30am to 2:30pm
Skills Required
• Be well presented • Have a strong customer focus. • Strong morals and ethics, along with a commitment to guest and employee privacy • Provide efficient, friendly and professional service to all guests. • Ability and skills to undertake a wide range of high-quality cleaning. • Ability to lift and carry items of equipment and rubbish bags. • Demonstrate good timekeeping, attendance and reliability. • Strong communication and interpersonal skills • Professional and positive attitude. • Excellent customer service skills. • Enthusiasm for the role and for the hospitality industry. • Ability to work well under pressure • Ability to work accurately with good attention to detail. • Ability to work effectively as part of a team. • Understanding of health and safety in relation to the role. • Flexibility to work shifts including weekends, evenings and public holidays, subject to rotating roster along with a willingness to extend or change hours/days of work from time to time upon request, to meet operational requirements. • Good knowledge of Health and Safety (desirable, although full training will be provided). • Lead by example when attending to guest requests. Show efficiency in constantly striving to provide total customer satisfaction. • Take initiative to ensure that interactions with our guests (internal or external) are positive, productive, professional and in keeping with the principles. • Support and value the contributions of all team members, creating trust and empowering our people. • Treat guests and team members from all cultural groups with respect, sensitivity and transparency.
Contact Details
email [email protected]