We are a busy family friendly resort in Tomakin seeking suitable candidates with part-time / full-time availability. If you are responsible, reliable and passionate about delivering outstanding customer service we want to hear from you! Your responsibilities will include: • Front desk services i.e. check-in/check-out, managing reservations, general enquiries • Addressing guest concerns calmly and efficiently • Answering telephone and email enquiries in a professional, courteous manner • Greeting and directing visitors, regarding property and local areas of interest • Managing credit transactions and keeping accurate records • Handling guest complaints proactively • Liaison with internal and external teams: Housekeeping/Maintenance/Office Management • General administrative duties, filing, running reports, petty cash and other duties as directed