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Workshop/Service Manager

Tuesday 24th September 2024

Specialised Automotive is seeking an energetic and enthusiastic person with the ability to lead and manage our workshop and front counter service team. This is a key role working directly with the Owner to ensure the ongoing growth and success of our dynamic family-owned business. We are a very busy mechanical and performance workshop, ARB stockist and 4WD accessories supplier/fitter. This is a full-time position in our modern workshop working with a professional team.

Work hours are 8am – 5.30pm Mon – Fri including some overtime but no weekend work. Above award remuneration and benefits dependent upon current experience. Our ideal candidate will have a sound knowledge of quoting, repair times and sourcing spare parts and be someone who can lead, manage and support our team of mechanics, apprentices and front office staff. This is a busy role for a well organised and driven person.

Experience in a similar role is essential as is the ability to problem solve and work in a fast paced environment. There will be lots of variety in this role. We service, repair and fit out all makes and models of cars and 4WDs, and provide roadworthy inspections for light vehicles. We also have a busy performance department specialising in vehicle remapping and dyno tuning.

Responsibilities will include:
• Leading and managing a team of 8 in the workshop and customer service/admin areas
• Allocating and managing daily jobs to ensure smooth workflow
• Providing amazing customer service by phone, email and front counter service
• Quoting and invoicing jobs • Sourcing and ordering parts and maintaining supplier relationships
• Analysing monthly financial reports, profit and loss to ensure efficient running of the business
• Working with Administration to manage debtors, income and outgoings
• Working directly with the Owner to identify and pursue opportunities for business improvement and growth
• Ensuring compliance with OHS regulations The position is a great opportunity to expand your knowledge and skills in the automotive industry. Specialised Automotive is a vibrant, family owned and rapidly expanding mechanical and 4WD accessories business located in Bega on the Far South Coast of NSW.

Business Details

Business Name
Specialised Automotive Bega
Business Location
Bega

Job Details

Salary
attach_money Negotiable
Job Hours
clock-o Work hours are 8am - 5.30pm Mon - Fri including some overtime but no weekend work.

Skills Required

Required attributes: • Professional appearance and attitude with an approachable, friendly personality • Ability to provide outstanding customer service • Excellent verbal and written communication skills and a professional phone manner • At least 2 years experience in a similar role with the ability to work under pressure • Ability to provide strong, supportive leadership to all staff • Extensive mechanical knowledge • Good knowledge of 4WD accessories highly regarded • An excellent work ethic and enthusiasm for business success • Excellent time management and problem solving skills • Very computer literate • Be able to work independently and support management in their absence • A current Australian drivers license • Physically able to do heavy lifting

Contact Details

To apply please email a cover letter and resume to [email protected] or contact Murray on 64922888

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