Customer Service and Information Officer16th May 2022
- Eurobodalla Shire Council
- Job Type
- Full Time
- 70 hours per fortnight
Are you passionate about delivering an exceptional customer experience? Our dedicated Customer Service and Information team provides a comprehensive and professional service to the Eurobodalla Shire community and its visitors.
In this role, you will manage customer enquiries via phone, email and face to face, providing information, cashier services and access to specialist staff. You will be a member of our busy front counter team, operate Council’s main telephone system and databases, and assist in delivering a swift, organised and accurate records management service.
Total remuneration for the role is in the range $2,455.42 to $2,616.31 gross per fortnight consisting of:
• $2,232.20 to $2,378.46 base salary,
• $223.22 to $237.85 superannuation (at 10%)
Applications: For your application to be considered for this position you will need to submit your application via the Eurobodalla Shire Council on-line recruitment portal and provide responses to the selection criteria listed in the application form.
Only applications submitted via our recruitment portal will be considered.
To do this please go to the Eurobodalla Shire Council webpage (www.esc.nsw.gov.au) and click on the Vacant Positions tab to view all current vacant positions.
Prior experience in a customer service role along with a keen eye for detail, excellent organisational skills and computer literacy are essential for this role. Previous records management experience will be highly regarded.