ShowHeader Job File 2020

Over 600,000 Aussies have lost their jobs during COVID-19 and a further 600,000 have seen their work hours reduced.

As restrictions start to lift and we prepare to get back to a new 'normal' we're launching our new Job File.

Customer Service and Information Officer
16th May 2022

Eurobodalla Shire Council
Job Type
Full Time
70 hours per fortnight

Are you passionate about delivering an exceptional customer experience? Our dedicated Customer Service and Information team provides a comprehensive and professional service to the Eurobodalla Shire community and its visitors.

In this role, you will manage customer enquiries via phone, email and face to face, providing information, cashier services and access to specialist staff. You will be a member of our busy front counter team, operate Council’s main telephone system and databases, and assist in delivering a swift, organised and accurate records management service.

Total remuneration for the role is in the range $2,455.42 to $2,616.31 gross per fortnight consisting of:
• $2,232.20 to $2,378.46 base salary,
• $223.22 to $237.85 superannuation (at 10%)

Applications: For your application to be considered for this position you will need to submit your application via the Eurobodalla Shire Council on-line recruitment portal and provide responses to the selection criteria listed in the application form.

Only applications submitted via our recruitment portal will be considered.

To do this please go to the Eurobodalla Shire Council webpage ( and click on the Vacant Positions tab to view all current vacant positions.

Skill Required

Prior experience in a customer service role along with a keen eye for detail, excellent organisational skills and computer literacy are essential for this role. Previous records management experience will be highly regarded.

To apply for this job, please contact us by sending us an email to [email protected] or calling us an on 02 4474 1397