ShowHeader Job File 2020

Over 600,000 Aussies have lost their jobs during COVID-19 and a further 600,000 have seen their work hours reduced.

As restrictions start to lift and we prepare to get back to a new 'normal' we're launching our new Job File.

Customer Service & Information Officer (Part Time)
9th September 2021

Eurobodalla Shire Council
Job Type
Part Time

Are you passionate about delivering a positive customer experience? Our dedicated Customer Service and Information team provides a comprehensive and professional service to the Eurobodalla Shire community and its visitors.

In this role, you will manage customer enquiries via phone, email and face to face, providing information, cashier services and access to specialist staff. You will be a member of our busy front counter team, operate Council’s main telephone system and databases, and assist in delivering a swift, organised and accurate records management service.

Work will be 24 hours per week (worked over the 3 days).

Total remuneration for the role is in the range $35.08 to $37.38 gross per hour consisting of:
• $31.89 to $33.98 base salary,
• $3.19 to $3.40 superannuation (at 10%)

Applications: For further information or to apply for this position, please go to the Eurobodalla Shire Council webpage ( and click on the Vacant Positions tab.

Closing Date: 4.30pm Thursday 30 September 2021.

Skill Required

Prior experience in a customer service role along with a keen eye for detail, excellent organisational skills and computer literacy are essential for this role. Previous records management experience will be highly regarded.

To apply for this job, please contact us by sending us an email to [email protected] or calling us an on 02 4474 1016